MARCIVE 03/01/06

Includes bibliographical references (pages 453-456) and index.

Windows 197 -- Register Software 198 -- Never, Never, Never! Borrow Someone Else's Software 198 -- Computer Aided Transcription (CAT) Technology--Or How You, Too, Can Type 225 Words A Minute 198 -- Telephone Answering Machines 200 -- Telephone Company Voice-mail Service 201 -- Modems 202 -- Safety through Surge Protectors 202 -- Computer Backup 203 -- Backup Systems 204 -- Interactive Technical Support 205 -- Fax Machines 206 -- Advantages of Owning a Fax Machine 207 -- Paper Shredders--The Great Paper Chase 208 -- Miscellaneous Supplies 209 -- Calendars 210 -- Reserve Capital 210 -- Cost of Running a Personal Computer 211 -- Escaping Data Disaster 211 -- Backing Up Input 212 -- Diskette Care and Maintenance 212 -- Computer Care and Maintenance 213 -- Computer "Housecleaning" 214 -- File Compression Programs 214 -- Computer Consultants 215 -- Utilizing Video Libraries and Audiocassettes 216 -- Recording Your Computer and Software Information 217 -- Beware the Virus 217 -- Increasing Typing Speed with Abbreviation/Expansion Software 218 -- Keystroke/Abbreviation Software 218 -- Personalizing an Abbreviation Software Program 219 -- What To Do with That Old Computer 220 -- Macros 221 -- Computer References and Resources 222 -- Rx for PC Health 223 -- Move It or Lose It 224 -- Ergonomics 224 -- Eyes Have It 225 -- Lights Out 227 -- Keyboard to Success 228 -- Cumulative Trauma Disorders 229 -- New Tools to Relieve Repetitive Strain Injuries 229 -- EMF Flap 230 -- Five Exercises to Prevent Injury 231 -- Massage Those Muscles 232 -- Reference Books 232 -- Utilizing Consultants 233 -- Workshops and Seminars 234 -- Beware of Experts Who Aren't 235 -- Accounts and Supplies 236 -- Alert! Alert! Erasing Tapes 240 -- Telecommunication 243 -- Reasons to Telecommute 243 -- Who Are the Telecommuters? 245 -- Telecommuter--The Professional 245 -- Transcription Anywhere 246 -- Internet 247 -- Online Global Communications 248 -- Seven-second Commute 248 -- Riding the WAVE 250 --

What Is Medical Transcription? 3 -- Health-care Industry 4 -- Information Management (IM) 5 -- Importance of Transcribed Reports in Health Care Today 6 -- Medical Record and Quality Assurance 7 -- Illegible Entries--Why Transcribed Documentation Is Important 8 -- Legal Proceedings and the Medical Record 9 -- Confidentiality of the Patient Record 9 -- What Is HIPAA 9 -- Future of Health Information Privacy 11 -- New Technology Demanded 11 -- Computerized Patient Record (CPR) 12 -- HIPAA Compliance--The Business Associate Agreement 13 -- Is Independent Medical Transcription the Profession for You? 15 -- Entrepreneurial Personality 15 -- Experience 16 -- Rural Versus City Transcription 17 -- Dialect Difficulties 17 -- Hospital Versus Medical Office Transcription 17 -- Opportunities for the Visually Impaired Transcriptionist 18 -- Speech Synthesis Technology 19 -- Opportunities for Court Reporters in Medical Transcription 19 -- Court Reporting Technology for Medical Transcription 21 -- Establishing an Independent Medical Transcription Business 23 -- Independent Transcriptionist's Work Site 24 -- Advantages of Self-employment 24 -- Multi-talented Transcriptionist 25 -- Doing Your Homework before Going into Business 25 -- Joining Professional Organizations 26 -- Business Alliances 27 -- Business Publications for Independents 28 -- When in Doubt, Confer with an Expert 28 -- Telephone Queries from Novices 28 -- Breaking into the Field the Right Way 30 -- Competent Home-based Medical Transcriptionist 30 -- Testing the Waters 32 -- Consider Moonlighting 32 -- Working for a Service 33 -- Productivity Pays 33 -- Hours in Your Work Week 34 -- Determining Your Production Capabilities 34 -- Rate of Production Formulas 35 -- Medical Transcription Education 39 -- AAMT's Compro 40 -- Beyond the Basics 40 -- Junior College Courses 40 -- For-profit Transcription Schools 41 -- Home Study Courses 41 -- SUM Program 42 -- Internet Resources for MT Training 43 -- Lessons After School 43 -- Medical Transcription Student Network 44 -- Certification of Health Care Professionals 44 -- Maintaining Certification 46 -- Other Certification Examinations 46 -- Building a Successful Home-based Business 49 -- Before Going Solo 50 -- Facing Independent Reality 51 -- Establishing Priorities 51 -- Employer Mentality 52 -- Managing Family Life 52 -- Childcare 52 -- Family Communication 53 -- Marketing 55 -- Market and Competition Analysis 55 -- Innovative Marketing--Your Blueprint for Success 56 -- Marketing Plan 56 -- Business Promotion and Advertising 57 -- Pricing 58 -- Selling Your Services 58 -- Six Suggestions for Success 59 -- Money-saving Marketing Ideas 60 -- Establishing a Business Plan 62 -- Budget Assumptions for Home-based Businesses 64 -- Getting Facts/Adequate Information 66 -- Your Target Market 66 -- Directories 67 -- Advertising in the Yellow Pages 68 -- Evaluate the Competition 69 -- Transcriptionist Networking 69 -- Internet Information Resources 70 -- Computer Online Interactive Information and Communication Services 71 -- High-Speed Internet Access with DSL 71 -- Gathering Facts at the Chamber of Commerce 72 -- Staying Abreast of MT News and Industry Trends 73 -- Romancing the $$$ 73 -- Defining Your Market 74 -- Your Client Base 74 -- Ancillary Departments 75 -- Mailing Labels 75 -- Newspapers 75 -- Personal Advertising 76 -- Bottom Line--Obtaining Clients 76 -- Marketing Your Specialty 77 -- Business Cards 78 -- Business Address 80 -- Cover Letter 80 -- Resume 81 -- Fliers 81 -- Brochures 84 -- Marketing Through Networking 86 -- Advertising in Trade Publications 86 -- Marketing Through the Chamber of Commerce 86 -- Word-of-mouth Referrals 87 -- Cold Calling for the Self-confident 87 -- Armed with Business Card and Flier 88 -- Managing "No, thank you." 88 -- First Impressions Linger Longest 88 -- Informational Packets 89 -- Interview 89 -- Do Not Beg for Business 90 -- Advertising 91 -- Public Relations 92 -- Maintaining a Client Base with Creative Follow-up 92 -- Follow-up Check List 93 -- A List of Prospective Clients 94 -- Business Ethics 95 -- Medical Record Confidentiality 95 -- AAMT Code of Ethics 96 -- Unethical Transcriptionists 97 -- Nondisclosure Agreement (Sample) 99 -- Business Operations 101 -- Getting Started--Studying the Facts and Organizing 101 -- Choosing a Business Name 102 -- Building a Big Image 103 -- Legalizing the Name 103 -- Licenses and Permits 105 -- Incorporation 106 -- Finding a Mentor 106 -- Winning Attitude 108 -- Setting Boundaries in Your Business 108 -- Communication and Assertiveness Skills 109 -- Taming the Great and Powerful G-Woz 111 -- Complaints 111 -- Why Clients Will Stop Doing Business with You 112 -- A Theory of Negativity 113 -- Medical Transcription Age of Innocence 114 -- Facing Our Fears 116 -- Show Me the Money! Taking Charge 118 -- Triumph Over Negativity--A Personal Story 119 -- Home-based Temptations 120 -- Planning for Success 120 -- Coping with Distractions 121 -- Maintaining the Motivation 122 -- Workplace 124 -- Avoiding Isolation at Home--Don't Go There! 124 -- Selecting Home-based Business Space 125 -- Pricing Your Transcription Services 126 -- Pricing Research 126 -- Effects of Capitation and Managed Care 127 -- Charging by Line, Character, or Page 130 -- Counting Calculations 131 -- What Is a Unit of Measure? 131 -- What Is a Standard? 132 -- Line- and Character-Count Software 133 -- Underpricing 135 -- Doing Business at Any Price 136 -- Higher Fees Succeed 138 -- Line Rate Factors 139 -- Count Calculations 140 -- Computer Literate Physicians and Pricing Services 141 -- Special Charges 142 -- Questions For Prospective Clients 144 -- Raising Rates 144 -- Rules of Engagement 145 -- Writing a Successful Proposal 146 -- Contracts 147 -- Open-ended Contracts 148 -- Verbal Contracts 148 -- Fine-tuning the Contract 149 -- Billing for Services 150 -- Twelve Ways to Guarantee Payment 153 -- Maintaining Clients 154 -- Clients Who Depart Unexpectedly 154 -- Gifts for Clients 155 -- Charging Interest on Accounts 156 -- Government Contract Payment 156 -- Collecting from Poor Paying Accounts 156 -- Dealing with a Chronic Complainer 159 -- Bounced Checks 159 -- Firing an Account 160 -- Ending a Client Relationship 160 -- Scanned Work 161 -- Unscanned Work 161 -- Determining Turnaround Time 162 -- Prioritizing Tapes 163 -- "STAT" Work 163 -- Formats 164 -- Hospital Formats 164 -- Medical Office Formats 165 -- Digital Dictation 166 -- Piracy over the Airways 170 -- Setting up Your Home-based Office 171 -- Medical Transcription Office--Equipment 172 -- Computer Technology 176 -- Choosing a Computer 177 -- Learning About Computer Equipment 178 -- Buying a Used Computer 179 -- Computer Serial Number 179 -- Keyboards 179 -- Kinesis Ergonomic Keyboard 180 -- Computer Printers 181 -- Dictation and Transcribe Units 184 -- Dial-and-Dictate Transcription 187 -- Digital Dictation 187 -- What Does "Digital" Mean? 188 -- How Does Digital Dictation Work? 188 -- Virtual Reality of Speech Recognition Technology 190 -- What Is Speech Recognition Technology? 191 -- How Speech Recognition Technology Works 192 -- Taking Advantage of Technological Transitions 194 -- Other Excellent Computer Software 196 -- Other Computer Hardware and Software 196 -- Software by the Truckloads 197 -- WordPerfect 5.1 Vs.

ASP/TASP Application Service Providers 250 -- C-Phone 251 -- Preparing to Telecommute 251 -- Modem 253 -- Telecommunications Program 254 -- Servicing Clients Through Telecommunication 255 -- What Is Practical for Individual Clients 256 -- Telephone Charges 257 -- Researching Telephone Services 257 -- Telecommuting for Remote Services and Clients 258 -- Going Mobile 259 -- Site Planning 261 -- Mobile Security 263 -- Transcription Services That Use Home-based Transcriptionists 264 -- Dos and Don'ts for Online Communication 265 -- Telecommuting Lingo 266 -- Expressing Your Emotions Via Telecommuting 266 -- Protecting E-mail Communication 266 -- Quality Improvement 267 -- Quality Versus Quantity 267 -- Errors in the Medical Record 268 -- Fine Art of Editing 269 -- Quality Improvement 270 -- Keeping One Step Ahead of the Headhunters 270 -- Taking a Proactive Approach When Renegotiating Contracts 271 -- Power of Sharing Experience 273 -- "Net Set" 274 -- Creating Your Own Website 275 -- AAMT Quality Control For Medical Transcription 276 -- Incentive Programs 278 -- Productivity and Turnaround 278 -- Continuing Quality Improvement Management 279 -- Audit Log Sheet (Sample) 280 -- Time Management 281 -- Flagging and Leaving Blanks in a Report 281 -- Once Upon a Time Before Computers 283 -- Risk Management and Insurance Protection 285 -- What Is Risk Management? 286 -- Limiting Exposure To Loss--Avoiding Risks 289 -- Transferring Risk 289 -- Essential Coverages 290 -- Role of the Insurance Professional 290 -- Insurance Protection 291 -- Standard Insurance Coverage for Self-employed Businesses 291 -- Creating an Inventory List 292 -- Group Insurance Policies 292 -- Insuring Against Catastrophe 293 -- Get with the Program 294 -- Recognize the Risks 294 -- Have a Risk Management Plan 294 -- Get Professional Advice 295 -- Errors and Omissions Controversy 295 -- Examples of Liability Waivers 297 -- Preventing D.P.S. (Deep Pocket Syndrome) 298 -- Liability Insurance 299 -- Waiver of Liability and Indemnification Clauses 302 -- Computer Security 303 -- Protecting Your Investment 303 -- Beliefs and Attitudes 304 -- Antivirus Techniques 304 -- Target 305 -- Hardware Techniques 306 -- Information Security Basics 306 -- Prevention 307 -- Who Are the Criminals 307 -- How to Discourage Hackers 308 -- Software That Combats Malicious Codes 308 -- Networks 308 -- Some Final Thoughts on Computer Security 309 -- Unlicensed Software Police 310 -- Maintaining Fax Confidentiality 310 -- Confidentiality and the Cellular Phone 312 -- Autoauthentication 313 -- Autoauthentication--An Accident Waiting to Happen 315 -- AAMT Position Summary 315 -- Confidentiality 316 -- How to Make Tough Decisions 317 -- Avoiding Risky Business 318 -- Outsourcing (Subcontracting) 323 -- Evaluating Outsourcers 324 -- Paying Outsourcers 325 -- Terms of Agreement 325 -- When You Are an Outsourcer 325 -- Outsourcer Underbidding 326 -- Outsourcers and the IRS 326 -- Outsourcing Isn't for Everyone 326 -- Independent Contractor 329 -- Benefits to Independent Contractors 331 -- Basic Characteristics of Independent Contractors 331 -- How Firms Benefit by Hiring Independent Contractors 332 -- Risks to the Independent Contractor 332 -- Independent Contracting and the Twenty Common Law Principles 333 -- Six Factor "Economic Realities" Test 336 -- Bottom Line 337 -- Additional Protection For the Independent Contractor 338 -- Office Records 338 -- Log Sheets 341 -- Records 341 -- Separating Your Personal and Business Checking Accounts 343 -- Applying for a Business Loan 343 -- Small Business Administration (SBA) as a Business Ally 344 -- SBA Small Loan "Low Doc" Program 345 -- SBA "Low Doc" Primary Credit Considerations 345 -- SBA "Low Doc" Loan Application Requirements 346 -- Deciding Whether to Keep Growing 347 -- Expanding to a Medical Transcription Office 349 -- Burnout 349 -- Hidey-Ho: The Long Ranger! Options for Long-Range Planning Working for a Medical Transcription Service 352 -- Thinking Globally 356 -- Finances 363 -- Financial Needs and Capital Investment 363 -- Watch Your Costs and Expenses 364 -- Using a Business Credit Card 365 -- Equipment: Leasing or Renting Versus Buying 366 -- Leasing Equipment 367 -- When Not to Lease Equipment 370 -- Paying Yourself 371 -- Tax Incentives: Business Taxes 372 -- Types of Taxes 373 -- Federal Taxes 374 -- Form 1099 and Your Business's Income Taxes 376 -- Tax Deposits 377 -- Social Security Taxes (FICA) 378 -- Check Your Social Security Record 379 -- Employer's Identification Number (EIN) 379 -- Estimated Tax Payments--A Horror Story! 379 -- State Taxes 380 -- How to Earn $40,000 Net Income 380 -- Business Income Tax Deductions 381 -- Home-sweet-tax-deduction 383 -- When the Home Office Deduction Is Not the Best Option 384 -- Automobile Expenses 385 -- Interest on Car Loans 387 -- Who Should Lease and Who Should Buy? 387 -- Business-related Travel Expenses 387 -- Education Expenses 387 -- Expensing and Depreciation 388 -- Records Needed for Tax Purposes 388 -- Tax Sheltering Through Retirement Plans 389 -- Simplified Employee Pension (SEP) 389 -- Individual Retirement Account (IRA) 390 -- Health Insurance 390 -- Should You Hire an Accountant, Bookkeeper or Tax Preparer? 391 -- Why Businesses Fail 393 -- Lack of Planning 393 -- Inexperience 393 -- Insufficient Financial Records 394 -- Inadequate Cash Reserves 394 -- Excessive Overhead 394 -- Overexpansion 394 -- Complacency 394 -- Ignoring Competition 395 -- Poor Salesmanship, Poor Service 395 -- What's Ahead 397 -- Will Technology Replace Medical Transcriptionists? 401 -- Challenges, Choices and Change 402 -- Positioning Your Business in the Global Marketplace 403 -- Problem Solving--Questions and Answers 409 -- Associations, Organizations, Networks 415 -- Information Resources for Blind and Visually Impaired Individuals 420 -- Educational Opportunities for Medical Transcriptionists 430 -- Medical Transcription Resources on the Internet 433 -- Speech Technology and Medical Transcription Services 435 -- Gear for Long-Distance Telecommuting 438 -- United States Chambers of Commerce 441 -- Our Favorite Reference Books 446 -- Publishers Specializing in Health Care Books 448 -- Other Resources for Health Care Books 449 -- Products and Services 449 -- Catalogs 450 -- Continuing Education 451 -- Magazines and Newspaper Publications 451 -- AAMT Model Job Description: Medical Transcription 474 -- Budget Worksheet 476 -- Sample Contract 477 -- Sample Contract Addendum--HIPAA Compliance Business Associate Agreement 481.