Includes bibliographical references (pages 264-268).

1 Self-Esteem and You 7 -- Developing Your Personal Signature / Barbara Glanz 8 -- Acorn Principle / Jim Cathcart 11 -- Our Deepest Fear / Nelson Mandela 14 -- Who Will Play Your Music? / Michael Jones 15 -- Integrity and Self-Esteem / Nathaniel Branden 19 -- On Living a Lie / Richard Brodie 20 -- Maintain Your Integrity / Source Unknown 25 -- What Is Integrity? / Jack Hawley 26 -- Impeccability / Jack Hawley 28 -- Entrepreneurs and Self-Esteem / Wilson L. Harrell 29 -- Victory Formula / Lou Holtz 32 -- A Million Dollar Lesson / Petey Parker 34 -- Do What You Love--The Money Will Follow 35 -- Work Is Love Made Visible / Kahlil Gibran 36 -- Reverence in the Workplace / Jack Hawley 37 -- Mine Are the Small Initials / Mildred Brown Duncan 39 -- Learning a Lesson / Susan Cunningham Euker 41 -- Question / Bob Moore 43 -- Look Where You Want to Go / Jim Donovan 44 -- Fired / Mary A. Long 45 -- Women of Ahmedabad / Gloria Steinem 49 -- Kingdom of Heaven / Thich Nhat Hahn 52 -- 2 Basic Principles of Managing for High Self-Esteem 53 -- Positive Self-Esteem at Work: The Eight Behavioral Keys / Kathy L. Indermill 54 -- Self-Esteem and the Managing of Others / Ken Blanchard 62 -- Worth Ethic / Kate Ludeman 66 -- Self-Esteem and Work / Will Schutz 73 -- All You Have to Do Is Ask! / Steven Boehler 83 -- Radical Reliance on Self-Esteem / Bud Seith, Jacklyn Wilferd 85 -- Treated with Respect / Robert Levering, Milton Moskowitz 90 -- Value of Respect / Cherie Carter-Scott 92 -- Respect, Caring and Big Loving / Jack Hawley 100 -- Screamer / Joe Black 103 -- A Master of Human Relations / Source Unknown 105 -- Fun Minute Manager: An Interview with Ken Blanchard / Joel Goodman, Ken Blanchard 106 -- From Who to Why / James O'Toole 111 -- Taking Responsibility / Michael J. Wyman 112 -- Let Complainers Solve the Problems / Excerpted from the Pryor Report 114 -- Bridge Between Self-Esteem and a Changing Work Environment / Bob Moawad 115 -- 3 Importance of Caring 120 -- Threads / James Autry 121 -- What's in a Name? / Robert Levering, Milton Moskowitz 122 -- A Most Important Question / JoAnn C. Jones 124 -- Consistency and Equity / Dr. Tim Johnson 125 -- Invisible Sign / Mary Kay Ash 126 -- Jessie's Glove / Rick Phillips 131 -- Caring and the Bottom Line / Christina Campbell 132 -- Power of Four Letter Words! / Anita Roddick 133 -- A Pair of Socks / Trevor B. Kwok 139 -- All in a Day's Work / Naomi Rhode 140 -- Touching / Sid Friedman 142 -- It Can't Happen Here? / Jack Canfield 143 -- 4 Importance and Power of Acknowledgment 144 -- How to Really Motivate an Employee / Source Unknown 145 -- All in the Family: Building Self-Esteem at Home and at Work / Harvey Mackay 146 -- Applying the Principles of Family Counseling to Corporate Meetings / Susan E. Davis 149 -- Amazing Power of Acknowledgment / Michael J. Wyman 151 -- Love and the Cabbie / Art Buchwald 154 -- Last Supper / Excerpted from Bits & Pieces 156 -- Power of Unkind Words / E. J. Michael 157 -- All You Need to Know / Steve Wilson 158 -- Wranglers vs. the Stranglers / Ted Engstrom 160 -- Praising Your Way to Team Success / Ronald E. Guzik 161 -- Power of a Blue Ribbon / Helice Bridges 165 -- Power of a Note / Fred Bauer 168 -- Three Simple Points / Source Unknown 172 -- Rub Somebody the Right Way / Bob Nelson 174 -- Feel Like the Job's Too Big? / Mother Theresa 182 -- 5 CEOs on Self-Esteem 183 -- King's Great Gift / Anonymous 186 -- Lillian Vernon on Self-Esteem / Lillian Vernon 187 -- Self-Esteem in the Nonprofit World / L. Hunter Lovins 189 -- A New Paradigm / Michael Ray, Alan Rinzler 193 -- Rewards Beyond the Bottom Line / Gil Amelio 194 -- Cultivating Self-Esteem / Horst M. Rechelbacher 196 -- Managing to Laugh / John Imlay, Jr. 200 -- Meditation in the Workplace / Robert Roth 202 -- Managing from Within / John Goodman 204 -- Pride of Ownership / Jack Stack 210 -- Self-Esteem at Rhino Records / Richard Foos 213 -- On Self-Esteem / L.S. Barksdale 216 -- A Capitalist Looks at Self-Esteem in the Workplace / George E. McCown 221 -- 6 Further Insights 228 -- Self-Esteem in the Workplace / Emmett E. Miller 229 -- You Can't Cut Your Way to Prosperity / Joel Brockner 233 -- Self-Esteem: A Formula for 21st Century Living and Working / John Vasconcellos 236 -- Spirituality in the Workplace / Martin Rutte 242 -- Self-Esteem and the Impact of Change / Ichak Adizes 249 -- Self-Esteem and Women / Mary Kay Ash 251 -- Spirituality--The Heart and Soul of Every Successful Business / Terry Cole-Whittaker 252 -- Afterthoughts / Jack Canfield, Jacqueline Miller 258 -- More Heart at Work 263 -- Resources 264 -- Endnotes and Permissions 281.